Access is Denied / Encryption

http://windowshelp.microsoft.com/Windows/en-us/help/31ad4562-aee7-4fed-8316-89114dc973031033.mspx

There are two things that you can try:

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Check the permissions of the file or folder the file is saved in. Here's how: 1. Right-click the file or folder, and then click Properties. 2. Click the Security tab. 3. Under Group or user names, click your name to see the permissions you have. To open a file, you need to have read permission. For more information on permissions, see What are permissions?

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Check to see if the file is encrypted. Here's how: 1. Right-click the file, and then click Properties. 2. Click the General tab, and then click Advanced. If the Encrypt contents to secure data check box is selected, you need the certificate that was used to encrypt the file to open it. You should get the certificate from the person who created the file. For more information, see Import or export certificates and private keys. Encrypting File System (EFS) is not fully supported on Windows Vista Starter, Windows Vista Home Basic, and Windows Vista Home Premium. For those editions of Windows, if you have the encryption key or certificate, you can do the following: • Open Command Prompt and decrypt files by typing Cipher.exe /d at the command prompt (advanced users). • Modify an encrypted file. • Copy an encrypted file as a decrypted file to a hard disk on your computer. • Import EFS certificates and keys. • Open Command Prompt and back up EFS certificates and keys by typing Cipher.exe /r at the command prompt (advanced users).